Please add no-reply@therapyappointment.com to your allowed list in your email program. After you schedule your first appointment, you will receive email messages through your client portal with important information about your first session. If you do not receive those messages within 24 hours of making your appointment, please check your spam/junk mail folder. 

When scheduling your first appointment, if you receive the message "To schedule a new appointment or make changes to an existing an appointment, please call the office"​ or if you click on "More dates" and no openings appear, it means I am booked for the date range you have entered. I do not have any openings to offer that do not show up on the site. Please enter a later date into the scheduling system until available openings appear. I apologize for any confusion those messages may cause.

  • Please sign up using the first and last name of the client. If you are scheduling a session for your child (ages 13 and older), please use his or her name.

  • After you schedule your first appointment please be sure to enter your phone number in your client portal. The system will not require it, but it is very important in case there are any issues I need to contact you about prior to your first session.

 

I​n order to ensure that you do not have to wait several weeks for follow up sessions and that you will be able to get appointments on days/at times that are most convenient for you, I strongly encourage you to schedule several appointments at a time.  As a general rule, I recommend weekly appointments for at least the first 3 or 4 sessions. Keep in mind that you are welcome to cancel your follow up appointments at no cost to you, as long as you do so with at least 24 hours' notice.

 

If you prefer to schedule one appointment at a time, you may have difficulty getting appointments.  

 

Appointments before 10am and after 1:30pm are in high demand - appointments after 4pm may be booked 8 to 10 weeks in advance. 

Please note, if you miss an appointment or cancel with fewer than 24 hours' notice, a $75 fee will be assessed to your account.

© 2019 Eastlake Community Counseling, Jeff Palitz, MFT, Inc., Chula Vista, CA